Friday, March 25, 2011

iomega StorCenter: nice hardware, poor software performance

How many times did anybody see this or a similar message?!
This is one of those products that overpromise and underdeliver. After trying to make work the iomega StorCenter ix2-200 network storage (that only recently is advertised as "cloud edition") flawlessly for two weeks I quit and returned it for a full refund. To be truthful, it worked but intermittently: sometimes yes, sometimes no. The most common fault was a "network path not found" and that happened both in Windows 7 and Windows Vista systems, let alone the time it took me to make it "discoverable" in my LAN. In other words, the connection between the StorCenter and the computer(s) will always be interrupted in the middle of a backup operation. Let alone all the inconsistencies in the user interface AND the on-screen messages, from the very moment of the installation, where two setup programs start running almost simultaneously (!). Another example is one of the software products included with this NAS system: Retrospect Express edition which has a clumsy interface that is neither Windows, nor Apple, nor Linux. It's a shame that such a beautiful iomega product (hardware-wise) comes with substandard software. My verdict: stay away from this product, at least in Windows Vista and Windows 7 environments. I have plenty of screenshots to prove my point.

No comments:

Post a Comment